wellness center  |  patient portal  |  privacy (318) 263-7970 1175 Pine Street, Suite 100 Arcadia, LA 71001

Patient Education

Frequently Asked Questions:

How do I get an appointment with Bienville Family Clinic?

Simply call 263-7970 and our staff will schedule an appointment time that is convenient for you. Same day appointments are always available to patients if the request is made by 9:00 a.m., as we “freeze” some of our morning appointment times every day for those who may be sick and need to see a provider immediately.

Will I need to bring my medical records if I am a new patient?

If you are a new patient, BFC Staff will assist you with getting your records from other providers, however, it will save your time if you are able to bring your records with you on your first visit. You'll be asked to sign a consent form to release your records.

Will my insurance cover care at Bienville Family Clinic?

BFC routinely submits claims to insurance carriers. Please contact your insurance company to verify medical coverage. Often, your insurer's customer service number is printed on the back of your insurance card.

Can I bring my child?

You can bring children with you to your appointment. Many visitors find it convenient to bring a responsible person along to watch children during your appointments.

Are family members allowed to come to my appointments?

Relatives and friends are welcome at Bienville Family Clinic.

Is Bienville Family Clinic open weekends?

Bienville Family Clinic is open Monday through Friday and is closed for all major U.S. holidays: New Year's Day, Martin Luther King Day, Memorial Day, Fourth of July, Labor Day, Thanksgiving Eve and Thanksgiving Day and Christmas Eve and Christmas Day.

Helpful Links

Louisiana Department of Health & Hospitals

Main Site

http://www.dhh.louisiana.gov/

Office of Public Health

http://www.dhh.louisiana.gov/index.cfm/subhome/16

Bureau of Primary Care & Rural Health

http://new.dhh.louisiana.gov/index.cfm/subhome/25

Medicaid

Louisiana Medicaid
http://www.dhh.louisiana.gov/index.cfm/subhome/1/n/331

Applying for Medicaid
http://www.dhh.louisiana.gov/index.cfm/page/237

Louisiana Children’s Health Insurance Program La Chip
http://new.dhh.louisiana.gov/index.cfm/page/222

Bayou Health Plan Booklets for Recipients

Prepaid Plans

Amerigroup (English)

https://www.myamerigroup.com/English/Member%20Handbooks/LA/LALA_CAID_MHB_ENG.pdf

Amerigroup (Spanish)

https://www.myamerigroup.com/English/Member%20Handbooks/LA/LALA_CAID_MHB_spa.pdf

AmeriHealth Caritas (English)

http://www.amerihealthcaritasla.com/pdf/member/handbook/english.pdf

AmeriHealth Caritas (Spanish)

http://www.amerihealthcaritasla.com/pdf/member/handbook/spanish.pdf

Louisiana Health Connections (English)

http://www.louisianahealthconnect.com/files/2011/11/LA_HB_Final_01-19-12wcover.pdf

Louisiana Health Connections (Spanish)

http://www.louisianahealthconnect.com/files/2011/11/SP5842_LA_HB_Final_12-13-11_spanish011912wcover1.pdf

Bayou Health Plan Booklets for Recipients

Shared Savings Plans

Community Health Solutions

http://www.louisiana.chsamerica.com/documents/CHS-LA-EN_MemberHandbook.pdf

UnitedHealthcare Community Plan (English)

http://www.uhccommunityplan.com/content/dam/communityplan/plandocuments/handbook/en/LA-UHCCommunityPlan-Member-Handbook.pdf

UnitedHealthcare Community Plan (Spanish)

http://www.uhccommunityplan.com/content/dam/communityplan/plandocuments/alternateplandocuments/LA-UHCCommunityPlan-Member-Handbook-Spanish.pdf

Medicare

Medicare Websites

http://www.medicare.gov/

The Official U.S. Government Medicare Handbook

http://www.medicare.gov/Pubs/pdf/10050.pdf

Sign up for Medicare or Change Plans
http://www.medicare.gov/sign-up-change-plans/

Patient Care and Health Information

(Link to Mayo Clinic Website)

 Diseases/Conditions/Symptoms/Test/Procedures/Drugs/Supplements
http://www.mayoclinic.org/patient-care-and-health-information

 

Area Medical Centers

(Ruston, Shreveport, Monroe)

Northern Louisiana Medical Center, Ruston
http://www.northernlouisianamedicalcenter.com/Northern-Louisiana-Medical-Center/home.aspx

Glenwood Regional Medical Center, West Monroe
http://www.grmc.com/

St. Francis Medical Center, Monroe
http://www.stfran.com/

Willis Knighton Health System, Shreveport
http://www.wkhs.com/Home.aspx

LSU Health Sciences Center, Shreveport
http://www.lsuhscshreveport.edu/LSUHealthShreveport/LSUHealthShreveport.aspx

University Health Trauma Center, Shreveport
http://www.lsuhscshreveport.edu/trauma/

(New Orleans)

Interim LSU Public Hospital Trauma Center, New Orleans
http://www.lsuhscshreveport.edu/trauma/

Tulane Medical Center, New Orleans
http://tulanehealthcare.com/

(Baton Rouge)

Our Lady of the Lake Regional Medical Center, Baton Rouge
http://www.ololrmc.com/

Baton Rouge General Medical Center, Baton Rouge
http://brgeneral.org/

(Houston)

Houston Methodist, Houston

http://www.houstonmethodist.org/

Texas Children's, Houston

http://www.texaschildrens.org/

St. Lukes Episcopal, Houston

http://www.stlukeshouston.com/

MD Anderson Center, Houston
http://www.mdanderson.org/

Texas Heart Institute, Houston
http://texasheart.org/

Memorial Hermann, Houston

http://www.memorialhermann.org/

(Dallas)

Baylor, Dallas

http://www.baylorhealth.com/physicianslocations/dallas/Pages/Default.aspx

Parkland Hospital, Dallas

http://www.parklandhospital.com/index.php

Children’s Medical Center, Dallas
http://www.childrens.com/

Medical City, Childrens, Dallas

http://mcchildrenshospital.com/

Methodist, Dallas

http://www.methodisthealthsystem.org/

Texas Health Presbyterian, Dallas

http://www.texashealth.org/dallas

UT Southwestern Medical Center, Dallas

http://www.utsouthwestern.edu/

(Little Rock)

Arkansas Children’s Hospital, Little Rock
http://www.archildrens.org/

Arkansas Heart Hospital, Little Rock
http://arheart.com/

Baptist Health, Little Rock

https://www.baptist-health.com/

University of Arkansas Medical System, Little Rock

http://www.uamshealth.com/

NHSCbadgeThis facility is a member of the National Health Services Corps. As a National Health Services Corps site, we promise to (1) serve all patients, (2) offer discounted fees for patients who qualify, and (3) not deny services based on a person’s Race, Color, Sex, National Origin, Disability, Religion, Sexual Orientation, or Inability to Pay. We accept insurance, including Medicare and Medicaid for both Children and Adults. Click here for more information.